Popular Inquiries

General Information

We care holidays is a premier travel company dedicated to curating personalised and unforgettable travel experiences. We specialise in crafting customised holiday packages that cater to the unique preferences and aspirations of each traveller.

Absolutely! We Care Holidays is a registered company ,Thousands of satisfied travellers have trusted us to turn their travel dreams into reality. Our customer testimonials speak to our commitment to delivering exceptional service and creating memories that last a lifetime.

At We Care holidays, we pride ourselves on our commitment to excellence, We differentiate ourselves through 100% customised itineraries, in-house ground staff in every destination, and a commitment to not reselling packages to other tour operators. Our transparent and ethical practices, along with uncompromising quality, make us your trusted travel partner.

Absolutely! We specialize in creating bespoke travel experiences. Whether you want to add specific activities, extend your stay, or explore unique destinations, our team will work with you to craft a personalized itinerary that suits your preferences.

Booking and cancellation

Booking with We care holidays is a breeze! Simply fill up the form on the website and we will assign one personal trip planner who will guide you through the complete process. We believe in tailoring experiences to suit your unique preferences. Our process begins with a detailed consultation to understand your travel desires, interests, and any specific requirements you may have. Our expert team then crafts a personalised itinerary, ensuring every detail aligns with your expectations.

To ensure a seamless booking experience, we'll need essential details such as the number of travelers, preferred travel dates, and any specific preferences you may have. Rest assured, all information provided is treated with the utmost confidentiality.

Our holiday packages cater to various durations and fully customizable , from short getaways to extended adventures. Whether you're looking for a weekend retreat or an extended exploration, we have options to suit your preferences.

We understand that plans may need adjustments. While some changes are subject to availability and potential cost adjustments, we strive to accommodate your requests. Contact our customer support team, and we'll guide you through the process.

Our cancellation policy varies depending on the package and timing. Refer to the detailed terms and conditions on our website for specific information. If you have any concerns or need assistance, our customer support team is here to guide you through the cancellation process.

If circumstances require the cancellation of your booking, please contact our customer support team as soon as possible. They will guide you through the cancellation process, outline any applicable fees, and provide any necessary assistance. Have more questions about booking or cancellation? Reach out to our dedicated support team, and we'll be happy to assist you on your travel journey with We care holidays!


We accept a variety of payment methods, including credit cards, bank transfers, and other secure payment options. Details will be provided during the booking process, ensuring a convenient and secure transaction.

Yes, depending on the package and booking conditions, we may offer the option for partial payments. Our customer support team or your personal trip planner assigned to you can provide guidance on the available payment plans for your chosen itinerary.

Yes, your online payments are secure with We Care Holidays. We utilize industry-standard encryption protocols to ensure the confidentiality and integrity of your financial information. Your trust and security are our top priorities.

We strive to keep our payment processes transparent. While certain payment methods may have associated fees, these will be clearly communicated during the booking process. Our goal is to provide you with a seamless and cost-effective payment experience.

Support & Feedback

Contacting us is easy! You can reach our dedicated customer support team through the contact details provided on our website. Whether by phone, email, or social media, we are here to assist you with any queries or concerns.

Our customer support team operates 24 *7

We strive to provide prompt responses to all inquiries. Typically, you can expect a response within two hours. Urgent matters will be prioritised for quicker resolution.

Absolutely! Our support extends beyond booking. If you encounter any issues during your journey, contact our customer support team, or you can wats app in our personal whatsapp support group which will be created especially for your trip and we'll work to resolve the situation promptly. Our in-house ground staff in various destinations ensures on-the-spot assistance when needed.

We welcome your feedback! You can share your thoughts and experiences by mail to support@wecareholidays.com Your input is valuable to us and helps us continually enhance our services.

Yes, your feedback is treated with the utmost confidentiality. We value transparency and use your insights to improve our services. Your opinions play a crucial role in shaping the travel experiences we offer.

If you have a complaint, we apologise for any inconvenience and encourage you to contact our customer support team immediately. We'll investigate the issue and work towards a resolution. Your satisfaction is our priority.